OPPEIN UAE - World No.1 Whole House Customization Brand
    Customer Care

    After Sales
    Service

    Your satisfaction doesn't end at delivery. OPPEIN UAE is committed to providing exceptional after-sales support throughout the lifetime of your products.

    Product Warranty

    10-year warranty on cabinet bodies and hardware components. Extended warranty options available.

    Maintenance Service

    Professional maintenance and adjustment services to keep your cabinets, wardrobes, and vanities in perfect condition.

    Spare Parts

    Genuine OPPEIN spare parts available for all products — hinges, handles, drawer runners, and more.

    24/7 Support

    Reach our support team anytime via WhatsApp. We respond within 24 hours on business days.

    Simple Process

    How to Request Service

    01

    Contact Us

    Reach out via WhatsApp at +971 55 592 5167 or visit our showroom. Describe the issue and share photos if possible.

    02

    Assessment

    Our after-sales team will review your request and determine the best solution. For complex issues, we may arrange a site visit.

    03

    Service Scheduling

    Once assessed, we schedule a service appointment at your convenience. Most standard repairs are completed in a single visit.

    04

    Resolution & Follow-up

    Our technician resolves the issue on-site. We follow up after service to ensure your complete satisfaction.

    Expert Advice

    Care & Maintenance Tips

    Clean cabinet surfaces with a soft, damp cloth. Avoid abrasive cleaners or scouring pads that can damage finishes.
    Wipe up spills immediately, especially on wood veneer surfaces, to prevent water damage or staining.
    Tighten loose hinges and handles every 6 months using a Phillips screwdriver to maintain proper alignment.
    Keep kitchen cabinets well-ventilated. Use exhaust fans while cooking to reduce moisture and grease buildup.
    Avoid placing hot pots directly on countertops or cabinet surfaces. Always use trivets or heat pads.
    For wardrobes, ensure even weight distribution on shelves and avoid overloading drawers beyond their capacity.
    Warranty Certificate

    OPPEIN Products Warranty

    OPPEIN FOR FURNITURE CO. L.L.C — Our commitment to quality is backed by a comprehensive warranty on all our products.

    Dubai Head Office & Showroom

    DNI, Sheikh Zayed Road, Dubai

    Abu Dhabi Showroom

    BILDCO, Al Zahiyah, Abu Dhabi

    Contact

    +971 4 272 7513

    Email & Website

    info@oppein.ae · www.oppein.ae

    Kitchen Cabinet

    ItemWarranty
    Carcase10 Years
    Door Panel10 Years
    Countertop10 Years
    Sintered Stone1 Year
    Hardware10 Years
    Appliance1 Year
    Accessory1 Year

    Wardrobe

    ItemWarranty
    Carcase, Door Panel, Sliding Door10 Years
    Hardware10 Years
    Storage Functional Fitting2 Years
    Nursing & Security Functional Accessory2 Years
    Lighting Functional Accessory1 Year

    Bathroom Cabinet

    ItemWarranty
    Carcase10 Years
    Door Panel10 Years
    Countertop10 Years
    Hardware10 Years
    Accessory1 Year

    Interior Door

    ItemWarranty
    Interior Door (Wood Door, Decorative Door, Wall Panel)10 Years
    Hardware1 Year

    Sanitary Ware

    ItemWarranty
    Ceramic10 Years
    Shower Room10 Years
    Bathtub10 Years
    Faucet10 Years
    Hardware10 Years

    Furniture

    ItemWarranty
    Sofa2 Years
    Table1 Year
    Chair1 Year
    Mattress2 Years
    Bed2 Years

    Wall Panels

    ItemWarranty
    Wall Panel10 Years

    Metal Doors & Windows

    ItemWarranty
    Framework10 Years
    Aluminum Profile10 Years
    Hardware10 Years
    Glass10 Years
    Sealant Strip10 Years
    Gauze Mesh10 Years
    Electronic Accessory1 Year

    Terms & Conditions

    1. 1

      The warranty comes into effect from the date of complete installation of the products.

    2. 2

      Please follow all Assembly, Installation, and Care instructions. This warranty does not cover normal wear and tear, water damage, outdoor use or damage from misuse or abuse.

    3. 3

      This warranty is applicable only for OPPEIN products purchased from OPPEIN FOR FURNITURE CO. L.L.C, provided that full payment for the products has been completed.

    4. 4

      Installation must be carried out by OPPEIN FOR FURNITURE CO. L.L.C. Any installation, modification, or alteration carried out by unauthorized third parties may void the warranty.

    5. 5

      If the product is no longer available, OPPEIN will substitute a similar product. Color match is not guaranteed as all cabinets will change over time.

    6. 6

      By purchasing the product, the original purchaser acknowledges and accepts that natural wood may vary in texture, color and wood grain and it may exhibit subtle changes as it ages. Sunlight, smoke, moisture, household cleaners and other environmental conditions may cause the materials to vary from their original color and to warp, split, or crack. These variations are considered natural and related to environmental exposure of the product and are not covered under this warranty.

    This warranty is issued by OPPEIN FOR FURNITURE CO. L.L.C and is valid only with an authorized signature and official seal.

    Need After-Sales Support?

    Our dedicated support team is here to help with any issues, repairs, or maintenance needs.

    Response within 24 hours

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